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Home/Knowledge Base/Setup/How to Print Receipts in Other Languages with SalesPlay POS

How to Print Receipts in Other Languages with SalesPlay POS

Overview

SalesPlay POS supports printing receipts in multiple languages using non-Latin scripts. This feature allows businesses to cater to a diverse clientele by providing receipts in the customer’s preferred language.

Supported languages and scripts include:

  • Chinese, Japanese, Hebrew, Arabic, Korean, Thai, Hindi, Sinhala, Tamil, Bengali, Assamese
  • Additional non-Latin scripts: Cyrillic (Russian, Ukrainian), Greek, Ethiopic, Khmer, Myanmar, Gujarati

This ensures better customer communication and enhances overall satisfaction.

Advantages of SalesPlay POS Language Printing

  • Enhanced Customer Experience: Printing receipts in the customer’s preferred language makes the transaction process smoother and more understandable, increasing satisfaction.
  • Practical Utility: Useful for retail stores, restaurants, and businesses in multicultural regions, offering an operational advantage.

How to Change the Receipt Printing Language

Follow these steps to change the receipt or bill printing language in SalesPlay POS:

  1. Open the POS App main menu.
  2. Select Settings.
  3. Select Printers.
  4. Click the Add (+) button.
  5. Select printer type as Receipts.
  6. Select a printer model. If your brand/model is not listed, choose Other Model.
  7. Select the connection mode and configure other required settings.
  8. Select the paper size.
  9. Click Advanced Settings.
  10. Select printer mode as Graphic Enhanced.
  11. Click Save.

After saving, perform a test print to ensure the settings are correct.
Tip: Use the “Graphic Enhanced” mode for printing in other languages. If issues occur, try switching to Graphic Legacy mode.

Changing the POS App UI Language

The POS App UI language can be set by changing your device’s language. SalesPlay POS supports 16 UI languages:

  • English, Chinese, Hindi, Arabic, French, Spanish, Russian, Japanese, Filipino, German, Italian, Khmer, Swedish, Turkish, Malay, Thai

If a language is not listed, English will be used by default.
Example: To change the UI to French, set the device language to French in your POS terminal settings.

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