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Home/Knowledge Base/Settings/How to Change and Reset Your SalesPlay Account Password

How to Change and Reset Your SalesPlay Account Password

This guide walks you through updating your SalesPlay account password or resetting it if you’ve forgotten your login details. Follow the steps below for a secure and smooth process.

Change Account Password

  1. From the POS App main menu, go to Admin > My Profile.
  2. Click the CHANGE button.
  3. Enter your current password and click CONTINUE.
  4. Type your new password, re-type to confirm, and click CONFIRM.


Reset Account Password

  1. Click Forgot Password? on the login screen.
  2. Enter your registered email address and click RESET.
  3. Check your email inbox and click the Reset Password link.
  4. Type your new password, re-type to confirm, and click RESET.
  5. You will see a confirmation message that your password has been successfully reset. You can now sign in with your new password.


Tips for a Strong Password

  • Use at least 8 characters including letters, numbers, and special symbols.
  • Avoid using easily guessable information like birthdays or common words.
  • Change your password regularly to maintain account security.

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