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Home/Knowledge Base/Payment/Custom Pricing in SalesPlay POS

Custom Pricing in SalesPlay POS

February 12, 2026

What is Custom Pricing?

Custom Pricing in SalesPlay POS is a special pricing option designed for businesses with five or more users/cashiers or five or more shops. This option provides a discounted pricing structure tailored to larger operations, helping businesses manage costs efficiently.

The SalesPlay team evaluates each request and determines the applicable discount based on the business’s specific requirements.

How Does Custom Pricing Work?

SalesPlay evaluates your business’s number of users or shops and provides a special discount based on your needs. The discount rate is determined after reviewing your request. Once approved:

  • The discounted price will be applied to your account.
  • Charges will be deducted accordingly.
  • Your custom pricing charges will appear as “Available Credits”, which can be used for Employee Management and Advanced Inventory add-ons.

How to Activate Custom Pricing

  1. Login to the POS Back Office Web Portal.
  2. Go to the Settings section.
  3. Select Billing & Subscriptions.
  4. Navigate to Custom Pricing.
  5. Click the Request button.
  6. Fill in the required details:
    • Expected Number of Shops
    • Expected Number of Employees
    • Contact Number
  7. Click Send.
  8. The SalesPlay team will review your request and approve or reject it.
  9. If approved, add your payment details and subscribe to the Custom Pricing plan.

Subscription Charges and Available Credits

After activation:

  • Your card will be charged, and the amount will appear under Subscription History Report as “Custom Price Monthly”.
  • The remaining balance will be shown in the Billing & Subscriptions section as:
    • Available Credits for Employee Management
    • Available Credits for Advanced Inventory
  • These credits can be used to activate or extend the Employee Management and Advanced Inventory add-ons.

Special Notes

  • Businesses must have five or more users or shops to be eligible.
  • The SalesPlay team determines the final discount rate.
  • If a request is rejected, businesses can continue with standard pricing.
  • Credits under Custom Pricing are non-refundable but can be used for subscription activation.
  • For further assistance, contact [email protected].

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