What is a Product Description?
- A product description provides detailed information about the product, including how it was made and its components. It can be accessed via the “Product Information” button in the POS app.
- The description offers an overview of the product’s purpose, functionality, key features, technical specifications, dimensions, weight, and other relevant details to help potential buyers understand it better.
- Importance for cashiers:
- Informed Customer Assistance: Cashiers can quickly access product details to answer customer questions accurately, improving service and trust.
- Avoiding Confusion: Ensures cashiers understand differences between similar products and can guide customers correctly, reducing mistakes.
Steps to Add a Product Description
- Login to POS Back Office > Select Products from the main menu > Go to the Product list.
- Click the “Add Product” button.
- Enter the product description in the provided field.
- Click the “Save” button to save the product and its description.
How to Check Product Description in POS App
- Open the POS App and go to New Sale from the main menu.
- In every product, you can see the “i” (Information) button beside the price area.
- Click the “Product Information” button to view:
- Product name
- Product description
- Available stock
- Product code
- Price
- Cost category
- Barcode
- Tax details