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Home/Knowledge Base/Product/How to Add Customized Remarks

How to Add Customized Remarks

What are Product Remarks?

  • The “Product Remarks” feature allows users to attach additional custom notes, comments, or specific instructions to individual items during a transaction.
  • These remarks can include special requests, preferences, dietary restrictions, modifications, or any relevant details associated with the purchased item.
  • Example: For a medication, you could add notes such as “Take after eating” or “Take before eating.”
  • Once the transaction is completed, these remarks appear on the printed receipt alongside each respective item, giving both the customer and business a clear record of the instructions.

Steps to Add Customized Remarks in POS App

  1. Open POS App > Select “New Sale” > Select an item: Tap the product you want to add a remark for.
  2. Click the item in the ITEM CART area: This opens options for that specific item.
  3. Go to the “REMARK” area > Enter note > Click “Add”: Type your custom instruction or comment and save it.
  4. Click “CHARGE”: Complete the sale. The customized remark will appear on the receipt near the associated product.

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