How to Add Personalized Notes / Comments or Messages to Receipts

Overview

The Custom Comment/Remark feature in the SalesPlay POS system allows cashiers to include personalized messages or important remarks on receipts.
This is especially useful for businesses that need to communicate additional instructions or information to the customer, such as retail stores, pharmacies, or service centers.

Why Use This Feature?

• Example 1: A pharmacy can add a message like “Take this medicine after meals.”
• Example 2: An automotive service center can add details like vehicle mileage on the receipt for accurate record-keeping.

How to Enable the Custom Comment/Remark Feature

To add a custom note to the receipt, you need to activate this feature from the back office:

1. Log in to the Back Office Webportal.
2. Select Settings from the main menu.
3. Go to Design Receipt.
4. Click the More button next to “Design Receipt.”
5. Toggle ON the Space for Receipt Comment button.
6. Click Update.

After completing these steps, the option to add comments will appear on the POS App during the final billing stage.

How to Add a Note Before Printing the Receipt

Once the feature is activated, follow these steps to add a comment to the receipt:

1. During checkout in the POS App, before printing the receipt, locate the Receipt Note option.
2. Use the on-screen keyboard to type your personalized message or remark.
3. Proceed with the normal receipt printing process.

The note will appear on the final printed receipt.

How to Disable the Feature

If you want to turn off this feature:

1. Follow the steps to access Design Receipt in the back office.
2. Toggle OFF the Space for Receipt Comment button.
3. Click Update to save changes.

Disabling the feature ensures your receipts no longer include personalized messages, while keeping your system clean and straightforward.