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Home/Knowledge Base/Sales/How to Do Credit Settlement & Debtor Management in SalesPlay POS

How to Do Credit Settlement & Debtor Management in SalesPlay POS

SalesPlay POS allows businesses to bill customers on Credit, enabling them to receive goods now and pay at a later date. The system tracks outstanding balances and provides multiple ways to settle them through the Debtor Management function in the POS App.

Special Note: The Credit Billing / Credit Settlement feature is not available in WebPOS at this time. This functionality is planned for a future software update.

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Step 1: Enable Credit Billing

  • Log in to the Back Office Web Portal.
  • Select Settings from the main menu.
  • Go to Payment Types.
  • Click the Credit payment method.
  • Toggle the status ON.
  • Click Update to save changes.

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Step 2: Perform a Credit Sale

  • In the POS App main menu, select New Sale.
  • Add items to the cart and click Charge.
  • Click the Customer icon to add a customer to the receipt (you can add a new customer or search for an existing one). Once added, the icon will show a tick.
  • Select the Credit payment option and click Charge.

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Step 3: Credit Settlement & Debtor Management

3.1 Access Debtor Management

  • From the POS App main menu, select Manage Sales.
  • Click Debtor Management / Credit Invoice.
  • Select the customer from the dropdown menu near All Customers.

3.2 Settle Credit Using Customer Profile

  • Open the customer profile from the POS App.
  • Select the relevant receipt(s) for settlement. You can choose a single receipt, multiple receipts, or a partial amount from a receipt.
  • Enter the settlement amount and select the Payment Type from the dropdown (you can create custom payment types in the Back Office).
  • Click Settle to complete the transaction.
Tip: Credit settlements for different payment types can be tracked using the Shift End report.

3.3 Bulk Credit Settlement

  • POS App main menu → Select New Sale → Click the Customer icon.
  • Select the customer and go to the Profile section → Click Settle Outstanding.
  • Tick Select All to settle multiple receipts at once.
  • Select the Payment Type and click SETTLE.
  • After settlement, you can print the receipt, email it, or share via messaging platforms.
Key Feature: SalesPlay POS provides three methods to clear customer credit:

  • Settle multiple selected credit receipts
  • Partial settlement of individual credit receipts
  • Bulk credit settlement in one transaction

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