How to Setup KOT Printers in SalesPlay POS

Learn how to efficiently set up Kitchen Order Ticket (KOT) printers in your SalesPlay POS system with this step-by-step guide. Follow along to ensure smooth order management between your kitchen and bar.

Step 1: Key Considerations

  • You can set up multiple KOT/BOT printers in your POS system.
  • If your business has multiple POS terminals, it is recommended to use more than one KOT printer.
  • Example: A restaurant can have one KOT printer in the main kitchen and another in the bar area.
  • Create “KOT Groups” via the Back Office to organize your order items correctly.
  • For food items, create a KOT Group named “Foods” and attach all food items.
  • For drinks, create a KOT Group named “Drinks” for liquor and soft drinks.
  • When setting up the KOT printer on the POS app, ensure you select the correct KOT Group for accurate printing.

Step 2: Login to Back Office

  1. Log in to your SalesPlay Back Office.
  2. Select “Settings” from the main menu.
  3. Click the “Addon Apps” section.
  4. Select the “KOT/BOT Groups” tab.

Step 3: Create a New KOT Group

  1. Click the “New Group” icon.
  2. Provide a group name (e.g., Foods or Drinks).
  3. Click Save.

Step 4: Attach Products to KOT Group

  1. Select the newly created group.
  2. Click the “Attach” button.

Step 5: Assign Categories or Products

  1. Tick the categories or products to add them to the KOT/BOT group.
  2. Click Save.

Assign Products

Step 6: KOT/BOT Group Added Successfully

Step 7: POS App – KOT Printer Setup

  1. Open the POS App main menu.
  2. Select Settings → Printers.
  3. Click Add New (+).

Step 8: Configure Printer Details

  1. Enter a Printer Name.
  2. Select other printer details (type, connection, etc.).

Step 9: Enable KOT/BOT Printing

  1. Tick “Print KOT/BOT”.
  2. Select the correct Printer Groups.
  3. Click Save.

Step 10: Create a Sale and Generate KOT

  1. Click New Sale.
  2. Select the products.
  3. Click Save.

Step 11: Add Description and Print KOT

  1. After saving, the Kitchen Order Ticket appears.
  2. Add a description if needed.
  3. Click Create.

Step 12: Kitchen Receipt

The KOT will print in the kitchen with assigned items and table details.

Step 13: Large KOT Number and Table Number

  1. Log in to POS Back Office → Select Settings.
  2. Navigate to Software Setup.
  3. Tick “Styled KOT Print” and click Update.

Once enabled, KOT numbers, Table Numbers, Item Names, and Customer Names will appear in larger font size for easy visibility.

Step 14: Reset KOT Number Sequence

SalesPlay POS allows resetting KOT numbers based on shifts:

  1. Open POS App Main Menu → Manage Sale → Cash Management → Shift End.
  2. Tick “Reset KOT number sequence”.
  3. Click Run Shift End Process → Complete.

The KOT sequence will reset at the start of the next shift.
Note: Ensure the Shift function is activated in Back Office.

Key Tips

  • Use multiple printers for larger operations (kitchen and bar).
  • Organize items into KOT Groups for accurate printing.
  • Enable Styled KOT Print for clear visibility.
  • Reset KOT numbers for a fresh start each shift.

Was this helpful?

 

No luck finding what you need? Contact Us