Language Settings Guide

Overview

SalesPlay POS offers three language customization options to help businesses serve a global audience:

• Receipt Printing Language – Change the language used for printed receipts.
• POS App UI Language – Change the language of the POS application interface.
• Backoffice UI Language – Change the language of the Backoffice interface.

These features enhance user experience, improve accuracy, and ensure smooth transactions for businesses operating in multilingual environments.

Receipt Printing Language Change

How to Change the Receipt Printing Language

SalesPlay POS supports receipt printing in multiple languages, including non-Latin scripts such as Chinese, Japanese, Arabic, Sinhala, Tamil, and more.

1. Open the POS App and go to the Main Menu.
2. Select Settings.
3. Tap Printers.
4. Click the Add (+) button.
5. Choose Printer Type as Receipts.
6. Select the correct Printer Model. If your printer is not listed, choose Other Model.
7. Choose the Connection Mode and configure other required settings.
8. Select the appropriate Paper Size.
9. Click Advanced Settings.
10. Set Printer Mode to Graphic Enhanced.
11. Click SAVE.

Tip: We recommend using the Graphic Enhanced option for non-Latin scripts. If you experience issues, try Graphic Legacy mode for better performance.

POS App UI Language Change

How to Change the POS App UI Language

The SalesPlay POS app supports 20 languages, including English, 中文 (Chinese), हिन्दी (Hindi), العربية (Arabic), Français (French), Español (Spanish), Русский (Russian), Deutsch (German), Filipino, Italiano (Italian), 日本語 (Japanese), ភាសាខ្មែរ (Khmer), Bahasa Melayu (Malay), Svenska (Swedish), ภาษาไทย (Thai), Türkçe (Turkish), Azərbaycan dili (Azerbaijani), Oʻzbekcha (Uzbek), اُردُو‎ (Urdu), and Bahasa Indonesia (Indonesian).

1. Go to your POS device’s Settings (not the POS App settings).
2. Navigate to System.
3. Tap Languages & Input.
4. Select the desired language.
5. Save the settings.

Note: If the selected language is not available, the POS app will default to English. Steps may vary slightly depending on your device.

Backoffice UI Language Change

How to Change the Backoffice UI Language

The Backoffice interface supports 12 languages: English, Español (Spanish), Filipino, العربية (Arabic), Français (French), हिन्दी (Hindi), ភាសាខ្មែរ (Khmer), Русский (Russian), 中文 (Chinese), 日本語 (Japanese), Svenska (Swedish), and Deutsch (German).

1. Log in to SalesPlay Backoffice.
2. Click the Main Menu (drawer icon).
3. Click the Account icon and select My Profile.
4. Find the UI Language option.
5. Click the dropdown menu and select your preferred language.

Your Backoffice UI will now display in the selected language.

By following these steps, you can customize the SalesPlay POS system to suit your business needs, ensuring a seamless experience for both employees and customers.