Surcharge or Checkout Fees

Surcharges, also called checkout fees, are additional charges applied to payments. SalesPlay POS allows users to enable or disable surcharges for different payment types directly from the Back Office Web Portal. You can set a specific percentage for each payment type to ensure accurate calculation of surcharges.

Example

If you want to apply a 3% surcharge for card payments, simply enable the surcharge option for card payments and set the percentage to 3%.

How to Add a Surcharge to a Payment Type

1. Login to POS Back Office Web Portal.
2. Select Settings from the main menu.
3. Go to Payment Types.
4. Click the relevant payment type.
5. Click the drop-down button near Additional Options.
6. Tick ON the Surcharge Enable button.
7. Enter the desired Surcharge Value (%).
8. Click Update to save the changes.

How to Get a Surcharge Report

1. Login to POS Back Office Web Portal.
2. Select Reports from the main menu.
3. Go to Sales by Payment Types.
4. Check the Surcharge Fee column.

Note: Once the report is generated, you can select a date range using the calendar. Click the Export button to download the report in CSV, PDF, or other available formats.