What is Web Store?

SalesPlay POS now includes a Web Store feature, allowing businesses to showcase products on a dedicated URL. Customers can place orders online and include notes about delivery or payment preferences. These orders sync directly with the POS App, marked by a red dot in the Open Orders section. POS users can review incoming orders and either accept or reject them. Rejected orders can include a reason for the customer, while accepted orders can be prepared for fulfillment, streamlining the management of online orders.

How to Create a Web Store

1. Log in to the SalesPlay Back Office Web Portal.
2. Go to Integrations.
3. Enable QR Ordering / Web Store.
4. Open QR Ordering / Web Store from the Integration menu.
5. Click Generate QR / Create Web Store.
6. Select Web Store URL.
7. Enter a name for your Web Store.
8. Select the required Shop and Terminal.
9. Enter the store name (this will be shown to customers).
10. Select the required Order Type.
11. Upload your store logo.
12. Set your store opening and closing times.
13. Enable Collect Customer Information (optional).
14. Enable Accept Payment Online.
15. Select Stripe under Ecommerce Payment Type.
16. Click OK.
17. Turn the Web Store status ON.
18. Click Save.

After saving, your Web Store URL will be created.

Share Your Web Store Link

1. Copy your Web Store URL from the Back Office.
2. Share the link with your customers.

Customers can open the Web Store, add items to their cart, and complete their order using Stripe Online Payment at checkout.  

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How to Process Web Store Orders in POS App

Step 1: Enable Open Orders Feature

1. Login to the POS Back Office Web Portal.
2. Select Settings from the main menu.
3. Go to Feature.
4. Tick ON “Open Orders”.
5. Click Save.

(Once enabled, Open Orders will appear in the POS App under the New Sale interface.)

Step 2: Process Orders in POS App

1. Open POS App main menu.
2. Select New Sale.
3. Click Open Orders.
4. New orders are marked with a red icon.
5. Review orders under New Orders.
6. Click the order and choose ACCEPT or REJECT.

Notes:

• Accepted orders move to the QR Ordering section for preparation and payment.
• Rejected orders allow you to add a comment visible to the customer.

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Notification Sound

SalesPlay POS now provides order notification sounds for Web Store orders.

• A sound plays when a new order arrives and continues until it is checked.
• This ensures no online orders are missed and keeps cashiers alert.

Steps:

1. Open the POS App Main Menu
2. Navigate to Settings.
3. Select Software Customization.
4. Choose Set Order Notification Sound.
5. Pick a sound from your POS terminal’s default sound files.

Once configured, this sound will play every time a new order is received and will continue until you navigate to the Open Orders section and review the NEW ORDERS.