Product Archives - SalesPlay POS | Help Center https://help.salesplay.com/kb/product/ Mon, 20 Jul 2026 06:56:15 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 https://help.salesplay.com/wp-content/uploads/2026/02/cropped-Asset-2-3-32x32.png Product Archives - SalesPlay POS | Help Center https://help.salesplay.com/kb/product/ 32 32 How to Create a Composite Product https://help.salesplay.com/help/how-to-create-a-composite-product/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-create-a-composite-product https://help.salesplay.com/help/how-to-create-a-composite-product/#respond Wed, 11 Feb 2026 08:03:39 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3731 1. Go to Back Office > Products Composite product contains a collection of other products which you can sell as a whole. Go to Back Office > Products.   2. Create Components of the Composite Product To add a new component product, click ‘Add product’. Enter the name and other details of the product. 3. […]

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1. Go to Back Office > Products

  • Composite product contains a collection of other products which you can sell as a whole.
  • Go to Back Office > Products.

 


2. Create Components of the Composite Product

  1. To add a new component product, click ‘Add product’.
  2. Enter the name and other details of the product.

3. Mark Product as Ingredient (Optional)

  1. If the product is not available for sale, select ‘Ingredient product’ from additional options.

4. Create the Composite Product

  • After you have all the components, create the composite item by clicking the ‘Add products’ button again.
  • Select ‘Composite product’ option from the additional options.

5. Add Component Products

  • Add component products one by one by searching for them in the product list.
  • The regular unit cost of the composite product will be calculated based on the quantity and cost of all components.


6. Save the Composite Product

  • Save all the details.

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How to Create Modifiers https://help.salesplay.com/help/how-to-create-modifiers/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-create-modifiers Wed, 11 Feb 2026 07:57:34 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3725 1. Go to SalesPlay Back Office > Products > Modifiers Modifiers allow customers to tailor their order to their personal preferences or dietary restrictions, making the dining experience more enjoyable. 2. Create Modifier Group Give the modifier group a name, e.g., Choice of Protein, then add the modifiers one by one with cost and price. […]

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1. Go to SalesPlay Back Office > Products > Modifiers

Modifiers allow customers to tailor their order to their personal preferences or dietary restrictions, making the dining experience more enjoyable.


2. Create Modifier Group

Give the modifier group a name, e.g., Choice of Protein, then add the modifiers one by one with cost and price.

  1. Click the + ADD NEW button to add a new modifier to the group.
  2. Select the shop(s) where the modifiers will be available.
  3. Save the changes.
  • After saving, a window will appear allowing you to attach products to the modifier group.


3. Click ‘ATTACH’

 


4. Select Products to Attach

Tick the check-boxes to select the products you want to attach to the modifier group.

  • You can select an entire category, or select products within a category individually (click the downwards arrow to view products).
  • Click Save once selections are complete.

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How to Print Labels https://help.salesplay.com/help/how-to-print-labels/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-print-labels https://help.salesplay.com/help/how-to-print-labels/#respond Wed, 11 Feb 2026 07:54:12 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3715 1. Introduction Software supports printing barcode stickers. First, enter initial barcode for the products. Barcode labels include product name, price, currency, and barcode. 2. Login and Navigate Login to POS Back Office Webportal. Select Products from main menu. Go to the Product List. 3. Access Print Labels Option Click the 3-dot button near the Import […]

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How to Create a Combo Product https://help.salesplay.com/help/how-to-create-a-combo-product/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-create-a-combo-product Wed, 11 Feb 2026 07:14:56 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3709   Video – Combo Product Feature     A combo product bundles multiple items together as a single package. Benefits: Cost Savings: Customers get a discount when buying bundled items. Increased Sales: Combo deals encourage higher order values. Steps to create: Create regular selling products (e.g., fried rice, noodles, pizza). Create a combo product in […]

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Video – Combo Product Feature

 

 

  • A combo product bundles multiple items together as a single package.
  • Benefits:
    • Cost Savings: Customers get a discount when buying bundled items.
    • Increased Sales: Combo deals encourage higher order values.
  • Steps to create:
    1. Create regular selling products (e.g., fried rice, noodles, pizza).
    2. Create a combo product in Back Office and name it.
    3. Create Combo Sets (e.g., Main Course, Side Dishes) and add products to each set.
    4. Set the correct quantity (QTY) for each set.
      Example: For the “Side Dishes” set, set QTY as 2 to allow customers to choose two items.

Steps to Create a Combo Product

1. Login to POS Back Office

  • Select Products from the main menu.
  • Go to the Product list.
  • Click the Add Product button.

2. Enter Combo Product Name and Selling Price

  • Tick ON “Combo Product” under Additional Options.
  • Add Set Name for the first combo set.

 

3. Add Products to the Set

  • Use the Select Product area to add products.
  • Enter the correct QTY for each set.

 

4. Add More Sets (if needed)

  • Click Add Set for additional sets.
  • Correctly add the Set QTY so customers can select from multiple products.
  • After adding all details, click Save.

 

✅ Combo product creation complete!

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How to Create Discount Plans Attached to the Receipt https://help.salesplay.com/help/how-to-create-discount-plans-attached-to-the-receipt/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-create-discount-plans-attached-to-the-receipt https://help.salesplay.com/help/how-to-create-discount-plans-attached-to-the-receipt/#respond Wed, 11 Feb 2026 06:51:32 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3680 Special Note As part of the restructuring process, the Product-wise Discount plan options are now accessible within the item customization dialog, while Receipt-wise Discount plans are under a discount icon in the main receipt interface. You can toggle these discounts on or off as needed. Steps to Create a Discount Plan 1. Login to SalesPlay […]

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Special Note

  • As part of the restructuring process, the Product-wise Discount plan options are now accessible within the item customization dialog, while Receipt-wise Discount plans are under a discount icon in the main receipt interface.

  • You can toggle these discounts on or off as needed.


Steps to Create a Discount Plan

1. Login to SalesPlay POS Back Office

  • Select ‘Promotions’ from the main menu.

  • Go to ‘Discounts’.


2. Click ‘CREATE DISCOUNT PLAN’


3. Type the Discount Plan Name


4. Select the Shop


5. Select the Discount Attachment Method


6. Select Discount Type (Value / Percentage)

Step 6


7. Enter the Percentage Value

Step 7


8. Select Discount Start Date and End Date


9. Select Days of the Week for Discount


10. Select Time of Day for Discount


11. Click ‘Add Button’ before saving

  • Then click ‘Save’.

Step 11


12. Discount Plan Saved Successfully

Step 12


Adding Discounts to Receipts Manually

  1. Add products to the cart.

  2. Click the ‘Discount Button’.

Manual Discount


1. Select Discount Plan

Select Plan


2. Click ‘CHARGE’

  • Discount is successfully added to the receipt.


Automatic Discount Application

  1. Click on the Existing Plan

  1. Enable ‘Apply to receipt automatically’ and click ‘SAVE’

  1. Add products to the cart.

  • Discount will be automatically applied.

  1. Click ‘CHARGE’

  • Discount appears on the receipt successfully.


This format keeps your step-by-step structure, images, and video, while improving readability and organization for your users.

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How to Use Barcodes and Find Products Easily https://help.salesplay.com/help/how-to-use-barcodes-and-find-products-easily/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-use-barcodes-and-find-products-easily https://help.salesplay.com/help/how-to-use-barcodes-and-find-products-easily/#respond Wed, 11 Feb 2026 06:08:22 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3626 Key Points to Remember Ensure barcode terminal settings are configured to include “Enter” or “TAB” keys. Otherwise, barcode functionality may not work properly. Enable Internal Barcode Scanning Open SalesPlay POS App and go to Main Menu. Click ‘Settings’ > ‘Software customization’. Enable internal barcode scanning by toggling on “Use camera to scan barcode”. Go back […]

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Key Points to Remember

  • Ensure barcode terminal settings are configured to include “Enter” or “TAB” keys. Otherwise, barcode functionality may not work properly.

Enable Internal Barcode Scanning

  1. Open SalesPlay POS App and go to Main Menu.
  2. Click ‘Settings’ > ‘Software customization’.
  3. Enable internal barcode scanning by toggling on “Use camera to scan barcode”.
  4. Go back to Main Menu > Click ‘New Sale’.
  5. You will see the barcode icon on the screen, indicating the internal barcode scanner is active.

How to Add Barcodes to Products

  1. Go to Main Menu > Products.
  2. Click the plus (+) button to add a new product.
  3. Enter product name > Click the barcode icon.
  4. Scan the barcode for the product.

  5. After scanning, make sure to click ‘Save’ to store the barcode.

How to Scan Barcodes Using In-Built Camera

  1. Click the ‘Barcode icon’ in POS App.
  2. Scan the product barcode.

  3. Product will be added to the cart successfully.

How to Scan Barcodes Using External Scanner

  1. Connect external barcode readers via Bluetooth or USB.

  2. Open Bluetooth settings on your device.

  3. Scan available devices > Connect the barcode scanner (ensure scanner is in pairing mode).
  4. Once connected, click ‘Done’.
  5. Open SalesPlay POS App > Scan product barcode to add to the cart.

  6. Products are successfully added to the cart.

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How to Use Variants of Products https://help.salesplay.com/help/how-to-use-variants-of-products/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-use-variants-of-products https://help.salesplay.com/help/how-to-use-variants-of-products/#respond Wed, 11 Feb 2026 06:04:44 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3624 What is a Product Variant? A Product Variant represents different attributes of a product, such as size, color, or material. Example: A clothing store selling the same shirt in 2 colors (Black, White) and 3 sizes (Small, Medium, Large). Each combination can have its own stock and pricing. SalesPlay POS allows multiple variations per product, […]

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What is a Product Variant?

  • A Product Variant represents different attributes of a product, such as size, color, or material.
  • Example: A clothing store selling the same shirt in 2 colors (Black, White) and 3 sizes (Small, Medium, Large). Each combination can have its own stock and pricing.
  • SalesPlay POS allows multiple variations per product, including size, color, and material.
  • Special Note: To create a variant product, you must create it as a new product. You cannot convert an existing product into a variant by editing it.

Steps to Add Product Variants

  1. Login to POS Back Office > Select “Products” from main menu
  2. Go to the “Product List” > Click “Add Product” button
    • Enter the product name, regular unit price, and other details.
  3. Tick ON “Variant Product” section
  4. Click “Add Variants”
  5. Enter attribute name (e.g., Size, Color) > Enter different names of attributes (e.g., Red, Black, Small, Medium, Large)
    • If variants have barcodes or stock, enter those details.
    • Click “Save” to finalize.
  6. Apply different prices for the variants

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How to Add Customized Remarks https://help.salesplay.com/help/how-to-add-customized-remarks/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-add-customized-remarks https://help.salesplay.com/help/how-to-add-customized-remarks/#respond Wed, 11 Feb 2026 06:02:35 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3622 What are Product Remarks? The “Product Remarks” feature allows users to attach additional custom notes, comments, or specific instructions to individual items during a transaction. These remarks can include special requests, preferences, dietary restrictions, modifications, or any relevant details associated with the purchased item. Example: For a medication, you could add notes such as “Take […]

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What are Product Remarks?

  • The “Product Remarks” feature allows users to attach additional custom notes, comments, or specific instructions to individual items during a transaction.
  • These remarks can include special requests, preferences, dietary restrictions, modifications, or any relevant details associated with the purchased item.
  • Example: For a medication, you could add notes such as “Take after eating” or “Take before eating.”
  • Once the transaction is completed, these remarks appear on the printed receipt alongside each respective item, giving both the customer and business a clear record of the instructions.

Steps to Add Customized Remarks in POS App

  1. Open POS App > Select “New Sale” > Select an item: Tap the product you want to add a remark for.
  2. Click the item in the ITEM CART area: This opens options for that specific item.
  3. Go to the “REMARK” area > Enter note > Click “Add”: Type your custom instruction or comment and save it.
  4. Click “CHARGE”: Complete the sale. The customized remark will appear on the receipt near the associated product.

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How to Add a Product Description https://help.salesplay.com/help/how-to-add-a-product-description/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-add-a-product-description https://help.salesplay.com/help/how-to-add-a-product-description/#respond Wed, 11 Feb 2026 06:01:06 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3620 What is a Product Description? A product description provides detailed information about the product, including how it was made and its components. It can be accessed via the “Product Information” button in the POS app. The description offers an overview of the product’s purpose, functionality, key features, technical specifications, dimensions, weight, and other relevant details […]

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What is a Product Description?

  • A product description provides detailed information about the product, including how it was made and its components. It can be accessed via the “Product Information” button in the POS app.
  • The description offers an overview of the product’s purpose, functionality, key features, technical specifications, dimensions, weight, and other relevant details to help potential buyers understand it better.
  • Importance for cashiers:
    • Informed Customer Assistance: Cashiers can quickly access product details to answer customer questions accurately, improving service and trust.
    • Avoiding Confusion: Ensures cashiers understand differences between similar products and can guide customers correctly, reducing mistakes.

Steps to Add a Product Description

  1. Login to POS Back Office > Select Products from the main menu > Go to the Product list.
  2. Click the “Add Product” button.
  3. Enter the product description in the provided field.
  4. Click the “Save” button to save the product and its description.

How to Check Product Description in POS App

  1. Open the POS App and go to New Sale from the main menu.
  2. In every product, you can see the “i” (Information) button beside the price area.
  3. Click the “Product Information” button to view:
    • Product name
    • Product description
    • Available stock
    • Product code
    • Price
    • Cost category
    • Barcode
    • Tax details

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How to Create Measurements https://help.salesplay.com/help/how-to-create-measurements/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-create-measurements https://help.salesplay.com/help/how-to-create-measurements/#respond Wed, 11 Feb 2026 05:57:24 +0000 https://yjf.wvn.mybluehost.me/website_243cfebe/?post_type=manual_kb&p=3617 Path: SalesPlay Back Office > Main menu > Products Steps to Create a Measurement Login to POS Back Office > Select Products from the main menu > Go to the Measurements section. Click the “Add Measurements” button. Enter the measurement name (Maximum 3 letters). Click the “Save” button. How to Assign Measurement to a Product […]

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Path: SalesPlay Back Office > Main menu > Products

Steps to Create a Measurement

  1. Login to POS Back Office > Select Products from the main menu > Go to the Measurements section.
  2. Click the “Add Measurements” button.
  3. Enter the measurement name (Maximum 3 letters).
  4. Click the “Save” button.

How to Assign Measurement to a Product

  1. Login to POS Back Office > Select Products from the main menu.
  2. Go to the Product List.
  3. Click the “Sold by each” section and select a measurement from the dropdown.
  4. Click the “Update” button to save changes.

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