What is QR Ordering, Web Store and Digital Menu ?
- QR Ordering System
The QR Ordering System is integrated into the Point of Sale (POS) system, offering a seamless and efficient way for customers to interact with item carts or menus. Learn More - Web Store
The POS System now includes a “Create Web Store” feature, enabling businesses to showcase their products on a dedicated URL. Customers can conveniently place orders through this web store, and the received orders seamlessly integrate with the POS App. Learn More - Digital Menu
The QR Code Digital Menu in the SalesPlay POS system refers to a solution that replaces traditional paper menus with a digital alternative.
Activate QR Ordering, Web Store, or Digital Menu
To activate QR Ordering, Web Store, Digital Menu, or all three features, follow these steps:
- Log in to the SalesPlay Back Office Web Portal.
- Go to Integrations.
- Enable QR Ordering / Web Store.
- Open QR Ordering / Web Store from the Integrations menu.
QR Ordering in SalesPlay POS
How to Enable QR Ordering
- Log in to the SalesPlay Back Office Web Portal.
- Go to Integrations.
- Open QR Ordering / Web Store.
- Turn QR Ordering / Web Store ON.
Once enabled, QR Ordering / Web Store will appear as a sub-menu under Integrations.
How to Create a QR Ordering Menu
- Open QR Ordering / Web Store from the Integration menu.
- Click Generate QR / Create Web Store.
- Select QR Ordering.
- Enter a name for your QR Store.
- Select the required Shop and Terminal.
- Enter the Store Name that will be displayed to customers.
- Upload your Store Logo.
- Upload up to 5 Promotional Banners to display promotions, offers, discounts, new products, or announcements.
- Set your Store Opening and Closing Times.
- Select the required Order Type, if applicable.
- Select the Service Area, if applicable.
- Select the required QR Size for printing.
- Turn the QR Store status ON.
- Enable or disable Guest Ordering.
- Customers can place orders without adding personal details.
- If enabled, select the required customer details and enable or disable OTP Verification.
- Enable or disable Sign Up or Login Required for Ordering.
- Customers must register or log in before placing an order.
- If enabled, select the required customer details and enable or disable OTP Verification.
- Click Save.
Note: If you do not want customers to provide details or create an account, you can disable both Guest Ordering and Sign Up or Login Required for Ordering.
After saving, the QR code will be generated. You can download it using the three-dot menu or copy the QR URL to print or share.
How to Process QR Orders in the POS App
Step 1: Enable Open Orders
Before receiving QR orders, enable the Open Orders feature.
- Log in to the SalesPlay Back Office Web Portal.
- Go to Settings.
- Select Features.
- Enable Open Orders.
- Click Save.
Once enabled, Open Orders will appear in the New Sale screen of the POS App.
Step 2: Manage QR Orders
- Open the SalesPlay POS App.
- Tap New Sale.
- Open Open Orders.
- Select New Orders.
- Review the incoming order.
- Tap Accept or Reject.
Accepted Orders
After accepting the order, staff can:
- Prepare the order
- Send Kitchen Order Tickets (KOT/BOT)
- Complete the payment
- Finish the sale
Rejected Orders
If an order is rejected, staff can enter a comment explaining the reason. The customer will see this message.
Order Notification Sound
SalesPlay POS includes a notification system for new external orders received through QR Ordering and Web Store.
When a new order arrives, the POS App continuously plays a notification sound until someone checks the new order. This helps ensure that no customer order is missed.
How to Enable Order Notifications
- Open the POS App.
- Go to Settings.
- Select Software Customization.
- Tap Set Order Notification Sound.
- Choose a sound from your device.
- Save the settings.
Whenever a new QR or Web Store order is received, the selected sound will continue playing until the cashier opens Open Orders and reviews the New Orders.