How to Use Open Orders Function in SalesPlay POS

The Open Orders feature in SalesPlay POS allows users to put a receipt on hold when a customer wants to add more items later. This ensures the cashier can continue serving other customers while keeping the held receipt editable until the customer completes the transaction.

This feature is especially useful for dynamic ordering environments like supermarkets, restaurants, and cafes.

Steps to Use Open Orders

1. Enable Open Orders in Back Office

1. Login to POS Back Office Webportal.
2. Select Settings from the main menu.
3. Go to the Feature section.
4. Tick ON the Open Orders button.
5. Click Save.

Once enabled, Open Orders will appear in the POS App on the New Sale interface.

2. Save a Receipt as an Open Order

1. Open the POS App main menu.
2. Select New Sale.
3. Add the items the customer wants to purchase.
4. Click SAVE.
5. Optionally, enter a name for the receipt for easy identification, then click SAVE again.

The saved receipt will now appear under the Open Orders section.

3. Use Open Orders Function

 4. Use Open Orders Function

5. Filter Open Orders

With the latest update, Open Orders includes a filter option for efficient management:

• All Open Bills – Displays every open order.
• My Open Bills – Shows only orders created by you.
• By Employee Name – View open bills created by a specific cashier.

This makes it easier to locate and manage open receipts in busy environments.